All appointments are In-Home Concierge Service – Unless otherwise stated. Once the appointment is made, a reminder text will be sent the day before.
Hours of operations are Monday to Sunday 7 AM to 9 PM. Certain holidays we will be closed. These days will be posted on the web site ahead of time.
We will make every effort to accommodate your schedule. Upon arrival, we will set up our table. We require a nice space in order to move about the table and be unrestricted. We request a two hour window for set-up, intake, treatment and tear down. We love pets, please note this is your time and pets can be a part of the In-Home Concierge Service. Please be respectful of this as we perform our work for you.
- Woman sports bra and work out shorts.
- Men: work out shorts.
- If you home is cooler, please have a towel available for warmth.
Fees, Payment & Time:
- Fees will be discussed at time of contact. All sessions are approximately two hours In-Home Concierge service.
- Payment: Debit, Visa, M/C, Amex, Discover, Check or cash. Note all payment is in USD Funds.
Cancellation Policy: We understand that unanticipated events happen occasionally in everyone’s life and are happy to honor your business as follows. If there are any health issues present at the time of your scheduled massage or that might make massage a bad idea, including fever/cold/flu/sickness, please contact us BEFORE attending arriving for your massage. If you are pregnant at the time massage appointment, please contact us before arriving for your massage, we will make other arrangement.
Medications: If you are taking Medications that inhibit your ability to touch, feel and sensitivity,(Anti-inflammatory/pain medication) the therapist must be notified. The therapist will need to know when last took them, how many, and how often. Your session will depend on this. We ask you not take any medication of such 4 hours before your session. If you have, advise the therapist and your session will be rescheduled. Please note their might be a charge. Please refer to the Cancellation Policy.
Alcohol must not be taken within 8 hours of your session. If this is the case, your session will be rescheduled and you will be charged for the session.
Late Arrivals: Out of respect and consideration to your therapist and other customers please plan accordingly and be on time. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session.
Hygiene Considerations: We will expect our clients to adhere to the up-most Hygiene standards as we do. Our clients will not use any or excessive perfumes or deodorants before the Treatment. We appreciate all clients to be well groomed, bathed and clean thus allowing our therapist to properly perform their duties. If any clients are wearing perfumes or excessive deodorants, the therapist will reschedule and depending on time, customer will be charged for session.
We will not accommodate smoking clients due to health considerations for our therapists. No exceptions to this policy will be made.
Deep Tissue Body Work Massage – Draping and Disrobing: Clients are asked to undress to the comfort level for them. Please note all sessions will be reviewed to what is appropriate and what you level you feel most comfortable. Draping is performed in accordance with State and local laws.